As the operators of this website, we take the protection of your data seriously (when we speak of a website, this also includes its sub-pages). They are treated confidentially and in accordance with legal regulations, in particular the GDPR (European General Data Protection Regulation) and the German Federal Data Protection Act (BDSG).
When you access this website and use the functions it contains, your personal data will be processed in various ways. “Personal data” means any information relating to an identified or identifiable natural person. Processing” means any operation or series of operations carried out with or without the aid of automated procedures in relation to personal data, such as the collection, collection, organisation, classification, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or any other form of provision, comparison or combination, restriction, erasure or destruction (Article 4(2) GDPR).
Please note that data transmissions on the Internet can in principle be affected by security gaps. These can possibly not be closed reliably against access by third parties. This also applies in particular to communication by e-mail. Nevertheless, we continuously use security technologies that correspond to the respective customary and reasonable state of the art.
With the following data protection declaration we would like to inform you about which personal data we process for which purpose and which rights you and we have with regard to the processing.
The person responsible within the meaning of the GDPR Basic Regulation on Data Protection and other legislation in the Member States of the European Union relating to the responsibility for data protection:
Krefelder road 18
Represented by: Alexander Bohlander
Phone: +49 221.167946-9
Fax: +49 221.167946-8
The company data protection officer of POLESTAR GmbH is Alexander Bohlander, who can be contacted at the above address and the means of communication.
In principle, we process your data – in particular in the form of storage – only as long as this is necessary within the framework of the legal basis stated for the respective processing purpose. If we do not provide specific information for the duration of storage or the time of deletion of your data, this will be determined on a case-by-case basis.
In doing so, contractual and legal storage and documentation obligations must be taken into account. Corresponding periods / deadlines may be contractually agreed or may result from the German Commercial Code (HGB) and the Tax Code (AO), among others, and may already be 10 years or longer. They find their justification in Art. 6 para. 1 sentence 1 lit. a), lit b) and/or lit. c) in conjunction with Art. 17 para. 3 lit. b) and/or lit. c) GDPR, § 35 para. 3 BDSG (new).
Furthermore, storage and documentation obligations may be in our legitimate interest, unless your interests worthy of protection predominate. For example, it may be in our legitimate interest to store and store personal data, including data embodied in documents, photos and records, in order to secure evidence in the event of legal disputes until the expiry of limitation periods. Limitation periods can be shorter or longer, depending on the subject matter of the claim, even up to 30 years. The legal basis in this respect results from Art. 6 para. 1 sentence 1 lit. f) in conjunction with Art. 17 para. 3 lit. e) GDPR. We refrain from specifically naming all facts relevant to the statute of limitations, as this would limit the transparency of this data protection declaration.
Finally, we can refrain from deleting personal data in accordance with § 35 Paragraph 1 BDSG if this is not possible or only possible with disproportionately high effort in the case of non-automated data processing due to the special type of storage and your interest in the deletion is to be regarded as low. 2In this case, the restriction on processing pursuant to Art. 18 GDPR takes the place of deletion. 3This does not apply if your personal data has been processed unlawfully.
When visiting our website and while remaining on the website, the following general data is collected and temporarily stored in the log files of our servers:
– Types and versions of the browser you are using; – the operating system through which you access our website; – Internet pages from which our website may be accessed (also called referrer URL); – the IP address (Internet Protocol address) through which our pages are accessed; – Date and time of access; – Name of your Internet provider through which you gain access to the Internet (Access Provider); – Internet pages that you access via our website.
This data is processed in our legitimate interest for technical purposes, in particular for the permanent and secure functioning of the connection, for the purposes of customer service for optimizing the user-friendliness of our system and for the purposes of documentation of evidence for the possible prosecution of criminal offences or civil law claims as well as for the defence against attacks on our system. In our opinion, there is no reason to assume that you have an overriding interest worthy of protection not to have the data processed by us for the purpose stated here, especially as you voluntarily decide to visit our website.
The legal basis for the aforementioned processing of the data results from Art. 6 para. 1 sentence 1 lit. f) GDPR.
The anonymous data of the server log files are stored separately from all personal data provided by you.
We provide contact forms and mailto functions on our website for your use. This enables you to contact us via our website, for example to ask questions about circumstances between us or to make suggestions. If you make use of this option, we save your e-mail address and your name so that communication can take place. The indication of your name should enable us to address you personally. When using the Mailto function, it is up to you whether you provide further personal data (such as name, home address or long-distance communication numbers) in addition to your e-mail address. If you provide such information, we will process your name, home address and long distance communication numbers.
As far as you attach the e-mails, they will also be stored with any personal data contained therein.
In the above context, your personal data is provided voluntarily and at your request for the purpose of communicating with us. Processing by us takes place in our overriding, legitimate interest in customer-oriented communication. This means that processing is permitted in accordance with Art. 6 para. 1 sentence 1 letter f) GDPR. Depending on the content of the communication, Art. 6 para. 1 sentence 1 lit. b) GDPR may also be considered as a legal basis, for example if the communication serves contractual – also pre-contractual and post-contractual – measures.
The time of deletion of your data depends on the content of the communication and cannot be determined in advance. However, insofar as we have no obligation to store and document data or overriding legitimate interests, the data will be deleted upon termination of communication.
On our website we provide a telephone number where you can also contact us. Any personal data provided to us during a telephone call or fax will be processed.
When you call us, we collect your name and other data, such as home address, e-mail address, telephone number, date and time and reason for the call, as far as this is necessary for the effective processing of your request. This data is collected by asking you personally to provide us with this information.
When you call us, we assume that this will be done with regard to the initiation of a contractual relationship, to measures relating to an existing contractual relationship or to post-contractual obligations arising therefrom. In this respect, Art. 6 para. 1 sentence 1 lit. b) serves as the legal basis for processing.
In all other respects, the processing is carried out in our overriding interest for the purposes of documentation of evidence for the possible assertion of legal claims and for possible criminal prosecution. There is no reason for us to assume that legitimate interests of your person outweigh our legitimate interests in the processing of your data. In this respect, Art. 6 para. 1 sentence 1 letter f) GDPR applies as the legal basis.
We also process incoming e-mails, including your personal data contained therein or in attachments to the e-mail, insofar as this is necessary for the effective processing of the request expressed in the e-mail. If the e-mail is sent to us in relation to the initiation of a contractual relationship, to measures relating to an existing contractual relationship or to post-contractual obligations arising therefrom, Art. 6 para. 1 sentence 1 lit. b) serves as the legal basis for processing.
In addition, the processing is also carried out here in our overriding interest for the purposes of documentation of evidence for the possible assertion of legal claims and for possible criminal prosecution. Here, too, we have no reason to assume that your interests worthy of protection outweigh our legitimate interests in the processing of your data. In this respect, Art. 6 para. 1 sentence 1 letter f) GDPR applies as the legal basis.
Through our website, we offer you the opportunity to order a newsletter to keep you informed about offers and news at Polestar. For this purpose, your e-mail address is required so that the newsletters can be sent to you. The indication of your name is optional and should enable us to address you personally.
Your data will also be processed by MailChimp. MailChimp is a newsletter service of the US company The Rocket Science Group LLC, 675 Ponce de Leon Ave NE, Suite 5000, Atlanta, GA 30308, USA, which manages the newsletter-related data and sends the newsletters for us. After we have received your newsletter order, we will send you a confirmation e-mail and log your order. Only after this has happened, we will add you to our newsletter distribution list under your e-mail address, if necessary with your name.
Here the processing of your personal data is covered by your voluntary consent pursuant to Art. 6 para. 1 sentence 1 lit. a GDPR.
Your data will be automatically deleted from the newsletter distribution list as soon as you unsubscribe from the newsletter or as soon as we stop sending it. You can unsubscribe by clicking the unsubscribe link in the newsletter, the unsubscribe button on our website under Polestar Newsletter or by e-mail to:
When using our website we use so-called cookies. These are text files that are stored in your computer system. As a rule, cookies serve technical purposes to simplify the use of our Internet pages by you. It may be that some cookies are technically necessary in order to be able to perform functions of our website at all. The aforementioned purposes give rise to our legitimate interest in the processing. Here again, we have no reason to assume that your interests worthy of protection outweigh our legitimate interests in the processing of your data by cookies. The legal basis for the storage of data obtained by cookies is therefore Art. 6 Par. 1 S. 1 lit. f) GDPR.
You have the option of preventing the function of cookies. To do this, you must go to your browser settings and activate the corresponding lock and/or delete functions. If certain cookies are blocked, it may no longer be possible to use our website.
This page uses the map service Google Maps via an API. The provider is Google Inc, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.
To use the functions of Google Maps it is necessary to save your IP address. This information is usually transferred to a Google server in the USA and stored there. Apart from the integration of Google Maps, we have no influence on this data transfer.
The use of Google Maps is in the interest of an appealing representation of our online offers and at an easy findability of the places indicated by us on the website. In our opinion, there is no reason to assume that you have an overriding interest worthy of protection not to have the data processed by us for the purpose stated here. We therefore refer to the legal basis of the legitimate interest within the meaning of Art. 6 para. 1 lit. f DSGVO.
We integrate the fonts (“Google Fonts”) of the provider Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. When you visit pages of our website that contain offers from Google Maps, personal data may be transferred to Google servers in the USA. You can prevent any transmission of data to Google by using the following opt-out function:
The use of Google Web Fonts is also in the interest of a uniform and appealing presentation of our online offers. . In our opinion, there is no reason to assume that you have an overriding interest worthy of protection not to have the data processed by us for the purpose stated here. We therefore refer to the legal basis of the legitimate interest within the meaning of Art. 6 para. 1 lit. f DSGVO.
For more information about Google Web Fonts, please visit
and read Google’s privacy statement:
We use plugins from and links to social networks on our website to make our offer more popular and attractive. We use the plugins and links of the following social media networks:
We use plugins from Facebook on our website, which is indicated by the “LIKE” button. The plugins are offers from Facebook, Inc.
The integration of these plugins by us takes place in the way of the so-called two-click method around visitors of our web page in the best possible way to protect.
When you access pages on which such a plugin has been set up, the content of the Facebook plugin is transmitted to your browser and stored there. Facebook receives the information that your browser has called a page with a plugin. This also happens if you are not a member of Facebook or – if you are not logged on to Facebook. The information collected by the plugin, including your IP address, is transmitted to a Facebook server in the USA and stored there.
If you are logged in to Facebook while visiting our pages that are equipped with a Facebook plugin, Facebook can associate your visit to our website with your Facebook account. Facebook may use the information collected for advertising purposes, for example. For this purpose, Facebook creates analysis profiles, for example to evaluate the effectiveness of advertisements or to inform other Facebook members about your activities on our website. You can prevent a connection between your Facebook membership and your visit to our website by logging out of Facebook before you visit our website.
The purpose and scope of the data collection and the further processing and use of the data by Facebook as well as your rights and setting options for the protection of your privacy can be found in the Facebook data protection information:
If you press the Facebook button “f”, you will leave our website and go directly to our Facebook fan page, which is operated by Facebook.
On our website are plugins of the video network Youtube of YouTube LLC, 901 Cherry Ave. San Bruno, CA 94066, USA. Youtube is a subsidiary of Google. As a matter of principle, just by holding the videos on this website in front of you, mechanisms are set in motion when you visit our website, in which Youtube cookies and plug-ins are stored on your device. At the same time, when you visit our pages with embedded YouTube videos, a connection to Google’s DoubleClick advertising network is usually established.
However, the scope of the processing of your data by Youtube and/or Google is limited by us. The videos are embedded on our website in the so-called “extended data protection mode”, which only triggers the activities of cookies and plug-ins from Youtube or Google when you activate the playback function for the video.
If you press the Youtube button “You-Tube”, you will leave our website and go directly to our Youtube channel, which is operated by Youtube.
The use of the aforementioned social media plugins is in our legitimate interest in optimizing our website and effectively marketing our services. The use of your personal data can be restricted and/or excluded by your browser settings or by deactivating cookies and plug-ins. Against this background, there is no reason for us to assume that a predominant interest of your person worthy of protection stands in the way of our legitimate interest in the use of the cookies and plugins mentioned here. The legal basis for the use of the stated analysis tools is therefore Art. 6 para. 1 sentence 1 lit. f) GDPR.
If we pass your data on to third parties in unnamed cases, this only takes place if
* we have received your express consent pursuant to Art. 6 para. 1 sentence 1 lit. a DSGVO,
* the disclosure pursuant to Art. 6 para. 1 sentence 1 f GDPR is necessary in our legitimate interest for the exercise of legal claims and there is no reason to assume that you have an overriding interest worthy of protection in the non-disclosure of your data,
* in the event that a legal obligation exists for the transfer pursuant to Art. 6 para. 1 sentence 1 lit. c DSGVO, and
* this is required pursuant to Art. 6 para. 1 sentence 1 lit. b DSGVO for the processing of contractual relationships with you.
The GDPR grants you the following rights with regard to the processing of your personal data (“data”) by us:
* In accordance with Art. 15 GDPR Para. 1 and 2, you may request information from us, in particular about
* the processing purposes;
* the categories of data being processed;
* the categories of recipients to whom your information has been or will be disclosed;
* if possible, the planned duration for which your data will be stored or, if this is not possible, the criteria for determining this duration;
* the existence of a right of rectification or deletion of data concerning you or of a restriction on processing by the controller or of a right of opposition to such processing;
* the existence of a right of appeal to a supervisory authority;
* if the data is not collected from you, all available information about the origin of the data;
* the existence or non-existence of automated decision-making, including profiling (“profiling” means any type of automated processing of personal data, which consists in using such personal data to evaluate certain personal aspects relating to a natural person, in particular to analyse or predict aspects relating to the work performance, economic situation, health, personal preferences, interests, reliability, behaviour, whereabouts or relocation of that natural person) and, where available, meaningful information about the logic involved and the scope and intended effects of such processing for you;
* appropriate guarantees in accordance with Art. 46 GDPR when transferring your data to a third country or an international organisation.
* In accordance with Art. 15 para. 3 GDPR, you may require us to produce and hand over only one copy of your data free of charge, provided that this does not impair the rights or freedoms of other persons.
* You may request us to correct any inaccurate data concerning you immediately in accordance with Article 16 of the DS GMO. Taking into account the purposes of the processing, you have the right to request the completion of incomplete data – also by means of a supplementary declaration.
* In accordance with Art. 17 GDPR, you may require us to delete your data if
* they are no longer necessary for processing purposes;
* you revoke your consent given pursuant to Article 6(1)(a) or Article 9(2)(a) GDPR and there is no further legal basis for processing the data;
* They oppose processing under Article 21(1) GDPR and there are no overriding legitimate grounds for processing, or they oppose processing under Article 21(2) GDPR.
* your data have been processed unlawfully;
and unless the processing of the data is necessary
* to exercise freedom of expression and information;
* to fulfil a legal obligation required for processing under the law of the Union or of the Member States to which the controller is subject or to perform a task in the public interest or in the exercise of official authority conferred on the controller;
* to assert, exercise or defend legal claims.
* In accordance with Article 18 GDPR, you may require the processing of your data to be restricted if
* the accuracy of the data is disputed by you for a period of time that allows us to verify the accuracy of the data;
* the processing is unlawful and you refuse to delete the data and instead request that the use of the data be restricted;
* we no longer need the data for the purposes of processing, but you do need them to assert, exercise or defend legal claims, or
* you have lodged an objection to the processing pursuant to Art. 21 (1) GDPR, as long as it has not yet been determined whether a predominant interest of your person worthy of protection stands in the way of our legitimate interests.
* In accordance with Art. 7 para. 3 GDPR you have the right to withdraw your consent in the processing of your data at any time. A withdrawl does not affect the legality of processing having taken place between your consent and your withdrawl. You can address your withdrawl by e-mail to:
During your visit to our website, we use the so-called SSL procedure (Secure Socket Layer), which corresponds to the current security standard, for the purpose of encrypting communication. We will use technological innovations in a reasonable manner for further protection on an ongoing basis.
If you wish to order goods or services via our website, please register. Registration takes the form of a user account. We process the following personal data:
* First name
* Last name
* Company (optional)
* e-mail address
* VAT ID. (optional)
* Your IP address
* Date and time of registration.
The processing of this data is necessary for the contractual processing of your order and for the fulfilment of our additional contractual obligations after the creation of a user account. The corresponding legal basis for processing results from Art. 6 para. 1 lit. b) GDPR.
We have the online shop provided by an external service provider to whom we pass on your aforementioned data.
In order to fulfil our contractual obligations, the data is passed on on on the basis of Art. 6 Para. 1 lit. b) GDPR. In addition, these external service providers are contracted for business reasons and is in our justified interest. Here, too, we have no reason to assume that your interests worthy of protection outweigh our legitimate interests in the processing of your data. The legal basis therefore also results from Art. 6 para. 1 lit. f) GDPR.
Before we process an order, we may ask external service providers to carry out a credit check on your person. For this purpose, we will send these service providers your name, your address and, if applicable, your date of birth, if we have it. The disclosure serves to safeguard our legitimate interest in a solvent business partner and to avoid fraudulent orders already placed. Against this background, in our view there is no reason to assume that you have an overriding interest worthy of protection not to pass on the data for the purpose mentioned here. The legal basis for the transfer results from Art. 6 para. 1 lit. f) GDPR.
If you wish to pay via PayPal and click on the appropriate link, leave our website and you will be directed to PayPal. We recommend that you consult the data protection regulations there.
Status: June 2018
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